For your convenience we accept all major credit cards (VISA, MASTERCARD, AMERICAN EXPRESS AND DISCOVER). Our website and payment processor are completely secure. Please see our Privacy Policy for more information.

We base our shipping charges on the value of your order.

• For earlier delivery, we are happy to expedite your shipping for an additional charge: 3 business days via UPS add $10.00
• Please contact us for orders to Alaska, Hawaii, Canada and all international orders.
• We do not ship to P.O. Boxes.

We will gladly accept unworn, unwashed or defective items for return or exchange within 30 days of your invoice date. You must first request a Return Authorization (RA) number. Please request an RA number by clicking here. You will receive a reply with your RA number within 24 business hours. No returns or exchanges will be accepted without an RA number on the invoice and on the return box. Returns must be accompanied by the original invoice or a copy of the invoice and will be made in the form of the original payment.

Please send returns to:
Returns Department
Kansas City Kitty
136 N. College Ave.
Fort Collins, Co 80524

We process, box and ship in-stock items within 48 hours after receiving your order. We do not process orders on Saturdays, Sundays and national holidays.

Contact us as soon as possible after placing your order. Once the order is processed, it may not be possible to stop the shipment.

We carry a wide variety of brands and styles that can vary in size. We try to note any sizing issues within the product description.